An employer is entitled to assume that an employee will have a normal reaction to workplace conditions unless there are external signs of distress, known psychiatric vulnerability, or specific complaints about health risks — as distinct from complaints about workload. Complaints about excessive workload may alert an employer to the need for remedial action to avert an industrial dispute, but without more, such complaints do not establish foreseeability of psychiatric injury. The question of foreseeability must be evaluated by reference to the circumstances of the particular employee.
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