The case confirms that the risk of injury from the orderly use of luggage trolleys in an airport is insufficient to ground a duty to install spider queues or other barriers, applying the Wyong Shire Council v Shirt calculus. On indemnity construction, the words 'caused by' in an indemnity clause do not mean 'caused solely by', and an indemnity covering acts of a licensee's 'customers' extends to persons using the licensee's equipment without paying a fee. Legal costs incurred in defending a personal injury action fall within 'costs, charges and expenses incurred in connection with injury to any person'.
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