A Presidential member conducting a review under s 352 of the WIM Act has broad power to substitute their own decision and is not constrained by any presumption requiring remittal to the Arbitrator. For psychological injury claims, a worker's perception of workplace events can establish the causal link to employment where the perception is based on actual conduct in the workplace, even if some specific allegations were not established. The eggshell psyche principle applies in workers compensation. The misperception doctrine from Townsend only defeats causation where the perceived events are entirely external to the workplace and not based on any real workplace conduct.
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