A licensed insurer's admission of liability under s 41(1)(b)(i) of the Motor Accident Insurance Act 1994 (Qld) necessarily involves a statement that the statutory policy responds to the claim, and the insurer may be estopped from resiling from that position where the claimant has relied on it to their detriment. Conduct by an insurer in responding to claims under the statutory pre-litigation protocol of the Act is not conduct 'in trade or commerce' for the purposes of s 52 of the Trade Practices Act 1974 (Cth).
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