A plaintiff who contacts police on multiple occasions about the identity of an unidentified tortfeasor, is told investigations are continuing and that she will be contacted if the identity is discovered, and is never contacted, has taken 'all reasonable steps' to find out the identity for the purposes of s 30(1)(c) of the Limitation of Actions Act 1974 (Qld), even though the information was in fact discoverable through a traffic incident report search. The nature and severity of a latent spinal injury revealed for the first time by radiological investigation years after an accident can constitute a 'material fact of a decisive character' not within the plaintiff's means of knowledge, where the plaintiff's earlier symptoms appeared muscular and did not call for radiological investigation.
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