A professional association's investigation of complaints against practitioners pursuant to statutory duty under the Legal Profession Act 2007 (Qld) is not conduct 'in trade or commerce' for the purposes of the Australian Consumer Law. Letters from a professional association advising a complainant of the statutory investigation procedure do not constitute contractual offers capable of acceptance. A judge's former membership of a professional association and professional connections with the legal profession do not, without more, give rise to a reasonable apprehension of bias.
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