In a misleading or deceptive conduct claim based on oral representations conveyed through an intermediary, a series of conversations taken cumulatively may establish both the making and reliance on the representation. A later confirmation of earlier advice does not displace reliance on the original advice. In cases based on oral representations, the court needs to be cautious, but where the representation is simple and clear and the evidence similarly clear, findings of fact will be upheld on appeal.
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