The Court held that recovering only a small fraction of a claim (here ~7% of $4M sought) may result in the plaintiff being treated as the losing party for costs purposes, particularly where the dominant claims fail. The case also illustrates that a Calderbank offer requiring cooperation (e.g., rectification works) will not attract indemnity costs where the offeror fails to provide necessary documentation despite repeated requests, and that a Sanderson order shifting a successful cross-defendant's costs to the plaintiff is appropriate where the plaintiff's failure to sue the obviously responsible party forced the defendant to cross-claim.
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