The Commission held that QCS was entitled to exercise managerial prerogative to implement a proposed roster for the Escort Security Branch despite 98% of affected employees voting against it, finding that the employees' withholding of agreement was unreasonable in the circumstances. The Commission determined that the s 26 reasonableness considerations under the IR Act apply to any hours exceeding 38 per week even where those hours fall within lawful averaging arrangements under s 24 and a certified agreement — rejecting QCS's argument that averaging eliminated 'additional hours' entirely — but found on the facts that QCS had adequately addressed those considerations through its extensive consultation process. The Commission also held that provisions from a predecessor award requiring majority employee agreement for roster changes could not be read into the current award where the relevant provision was unambiguous and had expressly removed that requirement.
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