The Tribunal varied the Building Remedy Order, affirming the requirement for a full home re-pipe of all Typlex piping, extending the completion date to 13 August 2026, deleting the leak detection unit order and the contents damage order, adding a $7,961 accommodation payment order, and requiring zone re-piping for any burst events before remedial work commences. Under s 37(1) of the Building Services Act, a regulated building service 'is faulty or unsatisfactory' where the completed work is defective, even if the defect arises from a latent manufacturing fault in materials and the builder exercised reasonable care in selection and installation — no finding of negligence or knowledge of the defect is required. The term 'regulated building service' encompasses both the activity of construction/installation and the resultant product, and the builder bears the risk of unsuitable materials vis-à-vis the homeowner, with recourse against the manufacturer.
The full text is available to signed-in members, including the 2 later cases that cite this judgment.