The core business activities of a real estate agent, including residential property management, constitute professional activities for the purposes of a professional indemnity insurance policy. Whether a breach of duty is a breach of a 'professional duty' depends on the characterisation of the overall activity, not the specific task that was poorly performed. Professional indemnity cover extends to liability owed to third parties where the content of the duty derives from the professional retainer.
The full text is available to signed-in members, including the 7 later cases that cite this judgment.
5 of the 7 citing cases carry a classified treatment. How each court treated it is available to signed-in members.