An occupier's duty to protect customers from the conduct of third parties on the premises requires proof that the occupier knew of activities that posed a foreseeable risk of harm; knowledge of boisterous but non-dangerous behaviour is insufficient. The Jones v Dunkel inference cannot be used to fill evidentiary gaps — it only strengthens inferences already arising from the opposing party's evidence. On appeal by way of rehearing, where a statutory amendment reverses an intervening appellate decision, the amending statute governs and the cross-appellant cannot rely on the reversed decision.
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