A 'clean as you go' system in a supermarket that relies solely on staff keeping a general lookout while performing their other duties, with no dedicated staff or timed inspections, is insufficient to discharge the duty of reasonable care where items are commonly dropped on the floor. At minimum, a system requiring staff to specifically direct attention to slipping hazards not less frequently than once every hour is required. Under s 45(1)(b) of the Civil Law (Wrongs) Act 2002 (ACT), liability does not extend to harm caused by a plaintiff's false belief about causation where no pre-existing psychiatric condition predisposed the plaintiff to such beliefs at the time of the incident.
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