Building Act 2004

The purpose of a dispute resolution process under this part is to enable parties to a residential building dispute to do 1 or more of the following:

resolve a residential building dispute;

agree an amount to be paid to a party or the basis upon which an amount is payable to a party;

if a residential building dispute is not resolved—narrow the matters in dispute and, as far as practicable, agree on the future progress of the dispute.

Parties engaged in a dispute resolution process must make a genuine effort to resolve the dispute.