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s 18

Code of practice

In force
Part 3Role of commission in dealing with social effects of gambling
Division 3.2Dealing with social effects of gambling

18 Code of practice

(1)

A regulation may prescribe 1 or more codes of practice to apply in relation to the following:

(a)

a person who is licensed or has a function under a gaming law;

(b)

a licensee’s executives or members of a licensee’s board or management committee;

(c)

a licensee’s premises or a worker at a licensee’s premises;

(d)

commitments under the National Consumer Protection Framework.

(2)

A code of practice may include, but is not limited to, guidelines about the following:

(a)

advertising, promotional practices and the offering of inducements;

(b)

providing objective and accurate information about losing and winning;

(c)

limiting facilities that make it easy for a gambler to spend more than the gambler originally intended;

Examples—facilities

 automatic teller machines

 credit facilities

 allowing people to pay by cheque or credit card

(d)

providing mechanisms to allow people experiencing gambling harm to exclude themselves using a licensee’s facilities for gambling;

(e)

training staff or executives or members of a licensee’s board or management committee to recognise and deal appropriately with people who are experiencing gambling harm or are at risk;

(f)

developing methods of dealing with staff or clients who are experiencing gambling harm or are at risk;

(g)

protection of privacy;

(h)

providing workplace rights training for workers at premises of club licensees;

(i)

providing training in corporate governance to a club licensee’s executives or members of a club licensee’s board or management committee.

(3)

A code of practice may include powers of direction for the commission to ensure compliance with the code.

(4)

The commission must, for each licence under a gaming law that permits the licensee to conduct gambling, develop and review a code of practice to apply to the licensees and make recommendations to the Minister for appropriate regulations.

(5)

In this section:

National Consumer Protection Framework means the National Consumer Protection Framework for Online Wagering in Australia, National Policy Statement of Australian Governments, as in force from time to time.

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