Retirement Villages Act 2012

This section applies if the operator of a retirement village—

refunds a former occupant’s ingoing contribution under section 238 (2); or

makes another payment to a former occupant of residential premises in the village under section 238 (5).

At the same time as the payment is made, the operator must give the former occupant a statement setting out the following and showing how the amounts were calculated:

the departure fee (if any) payable by the former occupant;

accrued or outstanding recurrent charges (if any) payable by the former occupant;

any amount payable by the former occupant in relation to repairs required to the residential premises under section 219 (Condition of premises on ending of residence contract);

any other amount payable by the former occupant under a village contract;

in relation to the part of a refund mentioned in section 238 (5)—the amount of the ingoing contribution of the incoming resident of the premises;

the amount of the payment to the former occupant.

The operator of the village commits an offence if the operator does not comply with subsection (2).

An offence against this section is a strict liability offence.