Retirement Villages Act 2012

investigating and carrying out research into matters relating to or affecting retirement villages;

investigating and attempting to resolve complaints by residents and operators of retirement villages and taking the action that the director‑general considers appropriate;

A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including any regulation (see Legislation Act, s 104).

distributing information about the services provided by the director‑general and the ACAT in relation to residents of retirement villages and promoting awareness of the rights and responsibilities of residents and people involved in the retirement village industry;

investigating and reporting on any matters, or making inquiries in relation to any matters, referred to the director‑general by the Minister or by the ACAT in relation to this Act.