Road Transport (Public Passenger Services) Act 2001

the agreements and other arrangements that transport booking services may make with bookable vehicle drivers, taxi service operators and hire car service operators; and

service standards for transport booking services; and

the safety of drivers and passengers (including, for example, particular kinds of security devices); and

the operation of equipment for sending messages between transport booking services and bookable vehicle drivers; and

management of bookings for particular kinds of bookable vehicles including, for example, wheelchair-accessible taxis; and

the accessibility of booking services for different kinds of passengers; and

the payment by passengers of gratuities and other amounts in addition to fares; and

directions that transport booking services may give to bookable vehicle drivers; and

customer inquiries and complaints; and

the making and keeping of records and their inspection; and

the auditing of records and systems; and

the provision of information and reports to the road transport authority.