Unit Titles (Management) Act 2011

A service contractor commits a remedial breach if the service contractor—

fails to exercise the service contractor’s functions; or

while exercising the service contractor’s functions, is grossly negligent or engages in misconduct.

If the owners corporation believes on reasonable grounds that a service contractor has committed a remedial breach, the corporation may give the service contractor written notice stating—

that the corporation believes the service contractor has committed a remedial breach; and

details of the remedial breach committed, sufficient to allow the service contractor to identify—

the function the service contractor failed to exercise; or

the gross negligence or misconduct; and

that the service contractor must, within 14 days after the day the notice is given to the service contractor —

give the corporation a written representation explaining why the service contractor’s actions do not amount to a remedial breach; or

remedy the breach; and

that the owners corporation may end the service contract if—

the service contractor does not comply with the notice; or

if the service contractor gives a written representation explaining why the service contractor’s actions do not amount to a remedial breach—the corporation does not accept the service contractor’s representation.