Aged Care Act 2024

A registered provider of a kind prescribed by the rules must, if the rules prescribe that a report must be given to one of the following persons, give a report to that person in accordance with this section:

the Commissioner;

the Complaints Commissioner;

the Inspector‑General of Aged Care;

the System Governor;

the Pricing Authority.

A report under subsection (1) must:

if the rules prescribe information that must be included in the report:

include that information; and

be in the approved report form (if any); and

if paragraph (a) does not apply—be in the approved report form; and

in any case—be prepared, and given, in accordance with any other requirements prescribed by the rules.

For approved report form, see section 166A.

Without limiting paragraph (2)(a), the rules may prescribe information relating to any of the following:

complaints and feedback received by a registered provider;

the workforce, and governance, of a registered provider;

compliance by a registered provider with requirements relating to nursing services;

locations at which funded aged care services are delivered by a registered provider;

specified groups of individuals to whom a registered provider is delivering funded aged care services;

how specified funded aged care services are delivered;

specified financial and prudential matters.

Without limiting paragraph (2)(c), the rules may prescribe requirements relating to either of the following:

the collection or generation of information prescribed for the purposes of paragraph (2)(a) (including requirements relating to making particular measurements or assessments in connection with that collection or generation);

reporting periods and the timeframes within which a report must be given in relation to those reporting periods (including by providing that a prescribed reporting period or timeframe is subject to an exemption determined by the System Governor in accordance with the rules).

If the rules prescribe that a report given by a registered provider under subsection (1) must be published, the registered provider must publish the report in accordance with any requirements prescribed by the rules.

An entity contravenes this subsection if:

the entity is a registered provider; and

the entity fails to comply with subsection (1) or (5).

A registered provider may commit an offence or contravene a civil penalty provision if the provider gives false or misleading information or documents (see Part 7.4 of the Criminal Code and section 591 of this Act).