Functions of the Complaints Commissioner
357 Functions of the Complaints Commissioner
The Complaints Commissioner has the following functions:
the complaints functions (see section 358);
any other functions conferred on the Complaints Commissioner by this Act or any other law of the Commonwealth;
to reconsider and review decisions relating to the above functions;
to do anything incidental or conducive to the performance of the above functions.
The Complaints Commissioner may, by notifiable instrument, make guidelines relating to the performance of any of the functions mentioned in subsection (1).
The Complaints Commissioner has power to do all things necessary or convenient to be done for or in connection with the performance of the functions mentioned in subsection (1).
In performing the functions mentioned in subsection (1), the Complaints Commissioner must:
take reasonable steps to provide opportunities for individuals accessing funded aged care services to engage with the Complaints Commissioner; and
take into consideration the rights under the Statement of Rights, wishes and views of individuals accessing funded aged care services.
In performing the functions mentioned in subsection (1), the Complaints Commissioner may consult with the following:
the System Governor;
the Inspector‑General of Aged Care;
the Pricing Authority.
This Act’s bill:Explanatory memorandumSecond reading speech
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