Aged Care Act 2024

The System Governor may prepare and publish reports on assurance activities, dealing with any findings, conclusions or recommendations made as a result of the activities.

A report under subsection (1):

may include personal information about a registered provider to which the report relates; but

must not otherwise include personal information.

The System Governor may prepare a report on any particular assurance activity, dealing with any findings, conclusions or recommendations made as a result of the activity.

If the System Governor is considering including a finding, conclusion or recommendation, in a report under subsection (3), that is critical (either expressly or impliedly) of a registered provider, the System Governor must give the registered provider:

a statement setting out the finding, conclusion or recommendation; and

a reasonable opportunity to respond to the finding, conclusion or recommendation.

The response under paragraph (4)(b) must be given in the manner and form specified by the System Governor.

If the System Governor prepares a report under subsection (3), the System Governor may give a copy of the report to any registered provider to which the activity relates.

If the report under subsection (3) includes a recommendation that a registered provider take certain action, the System Governor may, by written notice, require the registered provider to respond to the recommendation within the period specified in the notice (which must not be less than 28 days after the notice is given).

The response:

must be given in writing; and

must set out:

whether the registered provider accepts the recommendation (in whole or in part); and

if the registered provider accepts the recommendation (in whole or in part)—details of any action that the registered provider proposes to take to give effect to the recommendation (in whole or in part); and

if the registered provider does not accept the recommendation (in whole or in part)—the reasons for not accepting the recommendation (in whole or in part).