Fair Work Act 2009

In considering whether it is satisfied that a person’s deactivation was unfair, the FWC must take into account:

whether there was a valid reason for the deactivation related to the person’s capacity or conduct; and

whether any relevant processes specified in the Digital Labour Platform Deactivation Code were followed; and

any other matters that the FWC considers relevant.

Despite subsection (1) and any other provision of this Part, a deactivation that occurs because of serious misconduct of the person who was deactivated is not unfair.

Despite subsection (1) and any other provision of this Part, a deactivation of a person from a digital labour platform is not unfair if:

the deactivation is constituted by the modification or suspension of the person’s access to the digital labour platform for a period of not more than 7 business days; and

the FWC is satisfied that the digital labour platform operator concerned believes on reasonable grounds that one or more of the matters in subsection (4) is applicable.

For the purposes of subsection (3), the matters are as follows:

that the deactivation of the person is necessary to protect the health and safety of a user of the digital labour platform or member of the community;

that the person has engaged in fraudulent or dishonest conduct including, but not limited to, by misrepresenting or falsifying information provided to the digital labour platform operator;

that the person has not complied with licensing and accreditation requirements imposed by or under a law of the Commonwealth, a State or a Territory, whether:

the requirements relate to the licensing or accreditation of the person; or

the requirements relate to the licensing or accreditation of the digital labour platform operator, and the person’s conduct causes, or may cause, the digital labour platform operator to breach the requirements;

that the deactivation of the person is necessary to enable the digital labour platform operator to do one or more of the following in relation to a matter specified in paragraph (a), (b) or (c):

conduct an investigation;

refer the matter to a law enforcement agency (however described) for the purposes of conducting an investigation.