21AF
In forceInitial receipt of complaint
Part IIFNational Student Ombudsman
Division 3Complaints
Subdivision BDealing with complaints
21AF Initial receipt of complaint
On receiving a complaint against a higher education provider, the National Student Ombudsman may:
(a)
inform the higher education provider of the nature of the complaint; and
(b)
make inquiries under section 21AZ, or give a notice under section 21AZA, in relation to the higher education provider.
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