Inquiries
21AZ Inquiries
The National Student Ombudsman may obtain such information, and make such inquiries, as the National Student Ombudsman thinks fit for the purposes of:
determining whether the National Student Ombudsman is authorised to deal with a complaint or to conduct an investigation under this Part; or
determining whether, and how, to deal with a complaint under this Part; or
determining whether to conduct an investigation on the National Student Ombudsman’s own initiative under this Part; or
dealing with a complaint, or conducting an investigation, under this Part; or
considering whether a higher education provider has taken adequate and appropriate action in respect of any recommendations:
made to the higher education provider under section 21AL; or
included in a report given to the higher education provider under section 21AV.
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