53I
CurrentHardship policy for cost recovery
Part 5Powers and duties of network operators and retailers
Division 2ASpecial powers for bush fire prevention
53I Hardship policy for cost recovery
(1)
A network operator must have and implement a hardship policy that has been approved by the Tribunal for assisting persons who are experiencing difficulties due to hardship in connection with payment of the cost of works done by the network operator when the person fails to comply with a direction under this Division.
(2)
The policy must provide flexible payment options for the payment of the cost of works that the network operator is entitled to recover from a person under this Division.
(3)
The policy must be publicly available on the network operator’s website.
This Act’s bill:Explanatory memorandumSecond reading speech
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