Information about complaints procedure
555 Information about complaints procedure
(1) The Law Society must ensure information appropriate to the interests and needs of lay persons and relating to the scheme established by this Chapter, including information about:
(a) the complaints system, including the way of making complaints; and
the procedure for dealing with complaints;
is readily available to members of the public.
(2) The Society may provide assistance to members of the public in making complaints.
(3) The Society must ensure information appropriate to the interests and needs of legal practitioners and relating to the scheme established by this Chapter, including information about:
the operation of the scheme; and
the procedures adopted in relation to the scheme;
is readily available to legal practitioners.
This Act’s bill:Explanatory statementSecond reading speech
The statute text is free to read above. View subscription options to unlock the case-law research tools for each provision.