Ombudsman Act 2009

(1) The

Ombudsman must assess a police complaint (whether made to the

Ombudsman or a notified police complaint) and decide how to deal with it, or to decline to deal with it, under this Part.

(2) The

Ombudsman must decide:

(a) under section 67, to decline to deal with the complaint; or

(b) under section 69, to deal with the complaint by conciliation; or

(c) under section 78, to deal with the complaint by the police complaints resolution process; or

(d) under section 80, to deal with the complaint by investigation by a

Professional Standards Command member for which:

(i) the

Commissioner reports to the other parties to the complaint; or

(ii) the

Ombudsman reports to the parties to the complaint; or

(e) under section 86, to deal with the complaint by an Ombudsman investigation.

(3) The

Ombudsman must make the decision as soon as practicable after:

(a) for a notified police complaint – receipt of the notice under section 65(2); or

(b) for a police complaint made to the Ombudsman – the complaint is made.

(4) For subsection (1), the Ombudsman may:

(a) make the inquiries the Ombudsman considers appropriate; or

(b) ask the officer in charge of the Professional Standards Command to make the inquiries the Ombudsman considers appropriate.