Communications with customers
156 Communications with customers
This section applies to wagering licensees.
(2) The licensee must not conduct wagering with a customer who is physically present with the licensee's employees or agents, unless:
(a) the customer is at premises operated by the licensee at a racecourse with the consent of the race club responsible for the racecourse; or
(b) the licensee also holds a licence under the Totalisator Licensing and Regulation Act 2000.
(3) All telephone communications to conduct wagering with a customer by the licensee must be conducted at the licensee's premises in the Territory, unless the licensee also holds a licence under the Totalisator Licensing and Regulation Act 2000.
(4) The Commission may, by written notice, grant a waiver from subsection (3) for a specified temporary period if satisfied that:
(a) a natural disaster, emergency or other event determined by the Commission prevents the licensee from initiating or receiving communications in the Territory; and
(b) the waiver is necessary to allow the licensee to maintain customer service.
This Act’s bill:Explanatory statementSecond reading speech
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