Racing and Wagering Act 2024

(1) The Commission may, on application by a person or its own initiative, issue a direction to a licensee to close the account of a person, either permanently or temporarily, if satisfied that:

(a) the person is engaged in unsafe wagering or should be protected from unsafe wagering; or

(2) Before making a direction under subsection (1), the Commission must consider the following factors:

(a) whether the person displays a lack of understanding of how to wager, how wagers are settled or the terms and conditions of a wager;

(b) whether the person made unsuccessful complaints displaying a similar lack of understanding;

(c) whether the person has multiple accounts with different licensees and has made unsuccessful complaints displaying a similar lack of understanding with those licensees;

(3) A direction under subsection (1) may be made in relation to a group of licensees.

(d) the action to be taken by the licensee in relation to the account.

(a) the licensee and all other betting exchange licensees and sports bookmaker licensees; and

(b) subject to subsection (7), close the account within 7 days after the day the direction is received.

(7) If an application for review of the direction is made to NTCAT within 7 days after the day the direction is received by the person subject to the direction, the account must not be closed until the review is complete and the direction upheld.