Guiding principles for conduct of RCA of reportable event
36D Guiding principles for conduct of RCA of reportable event
The principles intended to guide the conduct of an RCA of a reportable event are the following—
reporting and acknowledging errors happening while ambulance services are being provided are encouraged if people do not fear blame or reprisal;
people involved in providing ambulance services should be accountable for their actions;
the focus of the RCA should be on identifying and improving the policies, procedures or practices relating to the provision of the ambulance service that contributed to the happening of the event, rather than on the conduct of individuals;
participation in the RCA should be voluntary;
the benefits of conducting the RCA will be maximised—
in an environment oriented towards learning from analysing the event; and
if the RCA is conducted in a timely way;
teamwork, good communication and sharing of information by people involved in providing ambulance services should be fostered.
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