Electricity Regulation 2006

This section applies if, in the distribution entity’s opinion—

the use or intended use of an electrical article by a customer unreasonably interferes, or is likely to unreasonably interfere, with the entity’s supply of electricity to other customers; or

a customer uses or deals with electricity so the supply of electricity to other customers is, or is likely to be, unreasonably interfered with; or

a customer’s motor installation or associated starting device interferes, or is likely to interfere, with supply of electricity to other customers; or

it is necessary to regulate the power factor of a customer’s electrical installation.

The entity may, by written notice to the customer, require the customer to—

regulate the use of the electrical article; or

use or deal with electricity supplied in a stated way; or

ensure a motor installation or starting device connected to a source of electricity supply complies with the requirements of the regulator under section 26; or

ensure the power factor of an electrical installation measured over any 30 minutes at the customer’s consumers terminals—

for low voltage supply to the customer—

is at least 0.8 lagging; and

is not a leading power factor unless the entity agrees; or

for high voltage supply to the customer—is within the range stated in the National Electricity Rules, schedule 5.3.5.

The notice must state when it must be complied with.

The notice must be accompanied by or include an information notice about the decision.