Dispute resolution
88 Dispute resolution
This section applies if—
the Act or this regulation requires an electricity entity to do something on—
fair and reasonable terms; or
a fair and reasonable basis; and
there is a dispute about fairness or reasonableness; and
the dispute is not—
an access dispute under the Queensland Competition Authority Act 1997, section 112(2); or
a dispute that may be the subject of a dispute referral to the energy and water ombudsman under the Energy and Water Ombudsman Act 2006.
A party to the dispute may ask QCA to resolve the dispute.
QCA may—
give instructions about procedures the parties must follow to attempt to resolve the dispute before QCA takes steps to resolve it; or
require a party to give QCA information QCA considers necessary to enable the dispute to be resolved.
QCA must give each party a reasonable opportunity to make representations before making the decision.
After considering any representations, QCA must decide the issue in dispute.
QCA must give the parties a QCAT information notice about the decision.
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