What is an energy entity function
8 What is an energy entity function
An energy entity function is a function or obligation that—
is performed or required or permitted to be performed by an energy entity under or in relation to—
an energy Act; or
an industry code; or
a connection contract or retail contract; and
concerns customer connection services or customer retail services.
Examples—
• billing under a connection contract or retail contract
• connection or disconnection of the services
• security deposits for the services
• the reliability or quality of the services
• the carrying out of vegetation management, including for example, clearing, removing, lopping or pruning trees or other vegetation, authorised under an energy Act
• the connection, supply or sale, or the failure to connect supply or sell, electricity or processed natural gas, as required under an energy Act or a licence or agreement
• conduct relating to the formation of a negotiated contract
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