Gas Supply Act 2003

The warning notice must state each of the following—

particulars of the contravention or likely contravention;

that QCA proposes to give the distributor a code contravention notice unless the distributor—

takes steps reasonably necessary to remedy the contravention or avoid the likely contravention; and

gives QCA a written assurance (a conduct assurance), in the terms stated in the warning notice, that the distributor will—

avoid any similar future contravention; and

take steps reasonably necessary to avoid a future recurrence of the contravention;

a period (the warning period) after which the code contravention notice may be given unless the warning notice is complied with;

that the distributor may make, within the period, written submissions to show why the proposed code contravention notice should not be given.

The warning period must be—

if the warning notice is given because QCA considers the contravention or likely contravention is of a type that requires urgent action—a period that QCA considers is reasonable in the circumstances; or

otherwise—at least 20 business days.

The warning notice may also state the steps QCA reasonably believes are necessary to remedy the contravention or avoid its future recurrence, or avoid the likely contravention.Examples of steps that may remedy a contravention—