Housing Act 2003

This section applies if a person owes an amount to the chief executive arising out of, or relating to, the chief executive’s provision of a housing service.Examples of amounts that may be owed to the chief executive—

The chief executive may waive, entirely or partly, payment of the amount if the chief executive is satisfied the waiver is appropriate in all the circumstances.

The chief executive may waive payment unconditionally or on the conditions the chief executive considers appropriate.

In making a decision under this section about waiving payment of an amount owed by a person, the chief executive must have regard to all the relevant circumstances of which the chief executive is aware, including, for example—

the size of the amount owed; and

why the person owes the amount; and

whether payment of the amount would cause the person financial hardship; and

the person’s likely ability to repay the amount in the future; and

any special circumstances relevant to whether it would be fair to enforce payment of the amount.