Housing Regulation 2015

This section applies to a BTR provider or HIF provider that receives funding to provide a housing service for residential use.

The BTR provider or HIF provider must—

keep a rent policy for the housing service; and

implement the rent policy for the housing service consistently and fairly.

The BTR provider or HIF provider must comply with subsection (2) even if rent is not paid for the housing service.

However, if a tenant pays rent for the housing service, the BTR provider or HIF provider must keep a record of rent calculations for the tenant for the period required under the funding agreement.

In this section—

rent policy, for a housing service for residential use, means a policy that—

states the criteria and procedures relating to rent paid by a tenant for the service, including, for example, about—

setting the amount of rent; and

calculating rent payments; and

collecting rent; and

managing rent arrears; and

provides for—

explaining rent calculations to the tenant and dealing with their queries about rent; and

giving the tenant a choice of ways to pay rent; and

preventing the tenant from getting into serious arrears of rent; and

complies with the funding agreement for the service.

tenant means an individual to whom a housing service is provided for residential use.