Industrial Relations Act 2016

On hearing an application made under section 403, the commission or magistrate—

must order the agent to repay to the claimant the amount the commission or magistrate finds to be the fee the agent has received from the claimant in contravention of section 400(1) or (2) if—

the fee has not been repaid to the claimant; and

the agent is not liable to repay the fee to the claimant under an existing order under division 1; and

may make an order for the repayment despite an express or implied provision of an agreement to the contrary; and

may order the repayment to be made on the terms the commission or magistrate considers appropriate; and

may order 1 party to pay costs to another party in an amount assessed by the commission or magistrate.