Legal Profession Act 2007

Subject to subsection (5), an entity may make a complaint in the approved form to the commissioner about the conduct of an Australian legal practitioner, law practice employee or unlawful operator, including, for example, an entity that—

is or was a client of the law practice; or

is the relevant regulatory authority.

However for a government legal officer, only the following entities may make a complaint about the conduct of the officer in relation to the government work engaged in by the officer—

an Australian legal practitioner;

a relevant regulatory authority;

the chief executive officer, however expressed, of the department or agency in which the officer is a government legal officer or, if the chief executive officer may delegate that power, a delegate.

The complaint must—

identify the complainant; and

if possible, identify the person about whom the complaint is made; and

describe the alleged conduct the subject of the complaint.

The approved form for a complaint may only be approved by the commissioner.

The commissioner may accept a complaint made in writing other than in the approved form.