National Energy Retail Law (Queensland)

Without limiting section 153(b), the information that may be required to be provided may include the following:

historic, current and forecast information;

information that is or may be derived from other information in the possession or control of the retailer.

Without limiting section 153(b), the information that may be required to be provided in relation to a RoLR event may include the following:

the names and contact details (including billing addresses) of all the retailer’s customers;

the addresses at which those customers are supplied energy (if a supply address is different from the billing address);

the meter identifier for each of those customers;

the network tariff code or codes of the distributor for each of those customers;

details of each customer’s actual consumption of energy in one or more specified periods;

whether any customer is a hardship customer and if so details of which customer;

whether the premises of any customer are registered by the retailer under the Rules as having life support equipment and if so details of which premises;

whether any customer is in receipt of a tariff payment, credit or other benefit under a feed-in arrangement prescribed by the National Regulations for the purposes of this paragraph, and if so details of which customer and details of the payment, credit or other benefit;

details of customer classification under the Rules (see section 7);

details of any pension, health or social security payments to, rebates for or benefits or concessions of a customer;

in the case of a failed retailer—any direct debit arrangements by a customer, or Centrepay arrangements, with the retailer.