Public Trustee Act 1978

to monitor and review the performance of the public trustee’s functions;

to monitor complaints received by the public trustee about the performance of the public trustee’s functions;

to monitor and review the public trustee’s processes for managing complaints mentioned in paragraph (b);

to give written advice or make written recommendations to the Minister about the following—

changes to legislation, or improvements to the policies, practices, resources, services or training of the public trustee, to ensure the public trustee can effectively perform its functions;

improvements or enhancements to the performance of the public trustee’s functions to promote the interests of the public trustee’s clients, particularly clients with impaired decision-making capacity;

if asked by the Minister, to give written advice or make written recommendations to the Minister about matters relating to the performance of the public trustee’s functions;

to give advice or make recommendations to the public trustee about matters relating to the performance of the public trustee’s functions;

another function given to the board under this Act.