Security Providers (Security Officer—Licensed Premises—Code of Practice) Regulation 2008

take all reasonable steps to prevent violence happening; and

if practicable, use tact and diplomacy, for example, mediation, conciliatory negotiation or other conciliatory communication, as the first tool to control any conflict; and

not encourage another person to commit an assault; and

use moderate language when dealing with staff associated with the licensed premises or with members of the public; and

not solicit or accept a bribe; and

not act in a way that is discreditable to—

if the security officer is an employee—the security officer’s employer; or

the security provider industry; and

act fairly; and

not abuse the security officer’s position or authority; and

not consume alcohol or use illegal drugs while on duty, or be under the influence of alcohol or illegal drugs when reporting for duty; and

not carry an offensive weapon; and

not make any false oral or written statement in relation to acting as a security officer; and

not search a person of the opposite sex to the security officer; and

if the security officer has a supervisor or is not the person in charge of the licensed premises—report to, and take lawful directions from, the supervisor or person; and

keep confidential any security arrangements for the licensed premises and take all reasonable steps to keep informed of any changes to the arrangements; and

deal with each item seized by the security officer under any lawful policy for dealing with items seized at the public place; and

be aware of—

fire or other emergency management equipment at the licensed premises; and

fire or other emergency management procedures for the licensed premises; and

the procedure for informing the manager of the licensed premises during an emergency of matters relevant to the emergency; and

the procedure for alerting the Queensland Police Service, Queensland Fire and Rescue, Rural Fire Service Queensland or Queensland Ambulance Service in an emergency; and

if the duties involve the use of communications equipment, ensure that—

the equipment works; and

the security officer understands how to use it.