Health and Community Services Complaints Act 2004

A person must not record, disclose or use confidential information gained by the person through involvement in the administration of this Act, unless the person does so—

when necessary for the purposes of this Act; or

when expressly authorised or required under this or another Act; or

when necessary for the purposes of a corresponding law; or

when expressly authorised, in writing, by the person to whom it relates; or

when required to do so by a court or tribunal constituted by law; or

when expressly authorised or required under the regulations.

For the purposes of this section, the following persons are involved in the administration of this Act:

the Commissioner;

a conciliator;

a professional mentor;

another staff member;

a member of a committee established under this Act.

This section does not apply to the recording, disclosure or use of statistical or other information that could not reasonably be expected to lead to the identification of a person.