Ombudsman Act 1972

to receive, assess and investigate or otherwise deal with complaints made or referred to the Ombudsman about public administration;

to receive, assess and investigate or otherwise deal with reports about misconduct and maladministration in public administration made or referred to the Ombudsman;

to assist agencies to identify and deal with inappropriate or improper administrative acts;

to give directions or guidance to public authorities in dealing with misconduct and maladministration in public administration, as the

to evaluate the practices, policies and procedures of public authorities with a view to advancing comprehensive and effective systems for preventing or minimising misconduct and maladministration in public administration;

to conduct or facilitate the conduct of educational programs or the publication or distribution of educational materials designed to prevent or minimise misconduct and maladministration in public administration;

to perform other functions conferred on the Ombudsman by this or any other Act.