Veterinary Services Act 2023

Without limiting any other action that may be taken by the Board, the Board must, in relation to each complaint that is to be dealt with under Division 5—

cause an investigation into the complaint to be undertaken; or

if the Board is satisfied that such an investigation is unnecessary, lodge a complaint in relation to the matter with the Tribunal under section 78.

An investigation under this Act may, but need not, be undertaken by an inspector.

Without limiting any other provision of this Act, the Board may, following an investigation into the complaint—

lodge a complaint in relation to the matter with the Tribunal under section 78; or

cause the matter to be referred to the Executive Officer for resolution in accordance with Division 3 (and in that case the complaint will be taken to be a complaint that may be dealt with under that Division); or

dismiss the complaint under section 70; or

if the Board thinks it appropriate in the circumstances, take no further action in relation to the complaint.