Mental Health Act 2013

Any Official Visitor has the following functions:

to visit, in accordance with the arrangements made by the Principal Official Visitor, approved facilities and premises from which patients are provided with services under this Act;

to receive complaints from (or concerning) patients;

to refer complaints received from (or concerning) patients to the Principal Official Visitor;

to report suspected contraventions of this Act, or other matters that may require investigation, to the Principal Official Visitor;

to check that patients are being informed of and accorded their rights;

to check that the additional requirements in this Act in relation to services provided to a child, including but not limited to the admission, or detaining, of a child are complied with;

to monitor the adequacy and quality of approved facilities, with particular regard to the recreational, occupational, training and rehabilitation facilities available to patients;

to raise with the Principal Official Visitor any matters of particular concern that come to the Official Visitor's attention;

to perform such other functions as are conferred on the Official Visitor under this or any other Act.