Conveyancers Act 2006

A licensee must, in accordance with this section, disclose to a client the costs of the conveyancing work that the licensee is to carry out for the client.

A licensee must give the disclosure referred to in subsection (1)—

before or at the time the licensee is retained by the client; or

if it is not reasonably practicable to make the disclosure at that time, as soon as practicable after being retained by the client.

A disclosure under subsection (1) must contain the following information—

if the amount of the costs is known, that amount;

if the amount of the costs is not known, the basis for their calculation;

the manner in which the client will be invoiced;

the following avenues that are open to the client in the event of a dispute in relation to costs—

making a complaint to the Director under Part 6.2 of the Australian Consumer Law and Fair Trading Act 2012;

making an application to VCAT under Chapter 7 of the Australian Consumer Law and Fair Trading Act 2012;

any other prescribed information.

A client of a licensee is not required to pay the licensee's costs if—

the licensee does not make a disclosure to the client in accordance with this section; and

section 48 does not apply.