Health Complaints Act 2016

In conducting a complaint data review about data relating to a health service provider the Commissioner must give written notice to the health service provider of—

the process to be followed in conducting the complaint data review; and

the matter that is to be reviewed.

The Commissioner in conducting a complaint data review—

must act as expeditiously and with as little formality as is reasonably possible; and

is bound by the rules of natural justice; and

is not bound by the rules of evidence; and

before making a decision affecting a person, must give the person an opportunity to make submissions to the Commissioner about the decision.