131
CurrentInterim complaint handling standards
Part 11Health Complaints Commissioner
Division 4Information gathering, reports and standards
131 Interim complaint handling standards
(1)
Schedule 1 sets out the interim standards for complaint handling by a health service provider.
(2)
The interim standards for complaint handling set out in Schedule 1 apply to the handling of complaints by health service providers until standards referred to in paragraph (a) of the definition of complaint handling standards take effect.
This Act’s bill:Explanatory memorandumSecond reading speech
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