Provider must make available and give copies of activity statements
77R Provider must make available and give copies of activity statements
If an account holder accesses their betting account using the Internet, the provider must make all activity statements for the betting account easily available to be viewed at any time through the betting account.
Penalty for this subregulation: for an individual or a body corporate, a fine of $1 000.
For the purposes of subregulation (1), an activity statement is not easily available to be viewed if the account holder must enter a password to view the statement once the holder has accessed the betting account.
If an account holder requests a copy of an activity statement for their betting account, the provider must give the holder the copy —
by email within 2 days after the request; or
by post within 7 days after the request.
Penalty for this subregulation: for an individual or a body corporate, a fine of $1 000.
If the provider gives the copy of the activity statement to the account holder by post, the provider may charge the holder the costs associated with the postage.
[Regulation 77R inserted: SL 2025/30 r. 4.]
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